News
LADWP Opens Recovery Center for Palisades Community
As Angelenos impacted by the devastating January wildfires that swept the Pacific Palisades now move to rebuild their communities, the Los Angeles Department of Water and Power’s Unified Utilities Rebuild Operations Center (UUROC) is on the frontline assisting in the recovery efforts. UUROC, which opened in March, is a full-service center where customers and contractors can coordinate directly with participating utilities and city agencies on the rebuilding of homes and properties in the Palisades. Partner organizations include Building and Safety, Public Works, L.A. Sanitation and Environment, L.A. Department of Transportation, L.A. City Planning, SoCalGas and FEMA (Federal Emergency Management Agency).
"The residents and business owners of Pacific Palisades are not just our customers. They are our neighbors, friends, family, and colleagues. As they face the tremendous task of rebuilding this vital community, LADWP is there to help them conveniently access information and resources."
John Vanacore, Electrical Services Manager and UUROC Incident Commander
Aside from our agency coordination, LADWP has Customer Service Representatives at UUROC to discuss immediate customer needs. These services include starting and stopping services, and account inquiries.
To learn more about how LADWP is helping the Pacific Palisades community recover, visit ladwp.com/Palisades.
Read the press release at LADWP News.
LADWP Website Redesign Garners Awards
In January 2024, we launched our newly redesigned LADWP.com website. This new design provided important changes that improved user experience while also upgrading technology to stay current with security requirements and meet Americans with Disability Act (ADA) compliance standards. Among the new features on the redesigned site are an updated user interface, improved navigation, an enhanced search function, and a mobile-friendly design.
LADWP was recently awarded two 2024 w3 Awards for this new website design:
- 2024 w3 Awards Gold Winner Best Utility Web Design – LADWP.com
- 2024 w3 Awards Gold Winner Best in User Experience – LADWP.com
Since 2005, the w3 Awards have recognized excellence and creativity in websites, podcasts, and other digital media. Congratulations to our Communications and Community Affairs Customer Communications and Web Teams, Customer Service Division Web Team, and our partners at Acquia and Hounder, for this well-deserved recognition. Their many months of dedicated work on this website redesign have been instrumental in helping us better serve our customers and improve user experience.
LADWP March 1 Snow Survey: Snowpack Shows Progress
LADWP’s dedicated hydrographers ventured into the snow earlier this month to carry out the critical March 1 snow survey. Initial reports indicate improvement compared to previous surveys. Late winter storms may improve the snowpack. Hydrographers will keep taking surveys until the end of April.
Read more at LADWP News.
North Hollywood High School Wins LADWP Regional Science Bowl Competition
North Hollywood High School Team A won the 33rd Annual LADWP Regional Science Bowl Competition on March 8. Competing against very tough teams from all across Southern California, the North Hollywood whiz kids demonstrated a remarkable understanding of advanced science, math and technology concepts. They now go on to the National Science Bowl Competition in Washington, D.C. in April.
In the hands-on competition, Abraham Lincoln Senior High School Team B was the recipient of the first place Franklin Lu Hands-On Trophy. This competition required building a functioning and accurate catapult.
Read more at LADWP News.
